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Customer stories
Blackbird

How Blackbird Saved 170 Hours in 30 Days and Built a $25k MRR AI Search Service Line with Searchable

Learn how one of the UK's first AI search agencies transformed from a costly multi-stack workflow into a scalable operating system — saving 170 hours monthly while growing to $25k MRR.

Insights from

Chris Grimsey

Chris Grimsey

Founder

Use cases

Searchable Agent, Prompt Research, LLM-Optimized Articles

1

One of the UK's first AI search agencies

Blackbird is one of the UK's first AI search agencies, helping brands measure, optimize, and improve how they appear inside answer engines such as ChatGPT, Perplexity, Google AI Overviews, and AI Mode. As early movers in the AI search optimization space, they've built a specialized practice around turning AI visibility into measurable business results.

Blackbird AI search agency
2

A fragmented multi-stack workflow that didn't scale

Before Searchable, Blackbird relied on a multi-stack approach to manage AI search programs for clients. While functional, the setup created significant friction:

Operational overhead: Running 4–5 different platforms per client engagement, often with overlapping effort to reach the same outcome. The costs added up quickly, eating into margins and making it harder to scale profitably.

Siloed workflows: Insights, execution, and reporting lived in separate tools. This fragmentation slowed momentum and decision-making. Moving from "we've identified a gap" to "we've fixed it" involved too many handoffs and context switches.

Limited automation: Manual processes dominated the workflow. Research, content creation, optimization tasks — all required significant hands-on time that couldn't easily be delegated or systematized.

Strategic bottleneck: With so much time spent on operational coordination across platforms, there was less capacity for the high-value strategic work that actually differentiated Blackbird's offering.

For an agency trying to build a serious business in AI search, this approach simply didn't scale. They needed an end-to-end operating system that could streamline workflows, reduce overhead, introduce automation, and free up capacity for strategic client work.

Fragmented multi-stack workflow
3

A purpose-built operating system for AI search delivery

As beta testers of Searchable, Blackbird immediately recognized the platform was purpose-built for exactly what they needed — a unified system that moved from insight to action without the multi-stack friction.

The technology was future-facing, offering capabilities required for how brands now win across answer engines. Most importantly, Searchable gave them the infrastructure to turn AI search visibility into a real growth lever, not just a tracking exercise.

Three core workflows transformed their delivery:

1. Searchable Agent — strategic insights at scale. The Agent automates significant parts of the workload while delivering insights grounded in actual client data. These insights directly inform client strategy and 90-day optimization plans — something Blackbird found lacking in other AI visibility platforms. Rather than manually analyzing data across tools, the Agent surfaces actionable recommendations that feed directly into Blackbird's sprint planning process.

2. Prompt Research — commercially relevant strategies. By combining Google Search Console data with Searchable's capabilities, Blackbird builds prompt strategies at scale that are actually tied to commercial intent and existing search behavior. This data-driven approach means they're optimizing for prompts that matter to the client's business, not just chasing vanity metrics.

3. Article Builder — AI-optimized content at velocity. The Article Builder creates relevant, high-value content that's frequently surfaced as responses inside answer engines. This accelerates content production while maintaining the quality standards needed to actually win citations.

Blackbird now uses Searchable daily — often hourly — across active client accounts. The platform isn't just a reporting tool; it's become the central operating system around which they've customized their entire service delivery. Workflows are now unified, repeatable, and scalable. Where the multi-stack approach made change slow and costly, Searchable enables fast iteration and consistent execution.

Searchable operating system
4

From fragmented tools to scalable service line

Since adopting Searchable, Blackbird has transformed both operational efficiency and client outcomes.

Operational transformation:

• 170 hours saved in 30 days across research, content creation, and optimization tasks

• 50% faster from insight to implementation — more optimizations delivered, faster learning cycles, quicker client results

• Unified workflows — replaced 4–5 platforms per client with one integrated system

Client visibility gains:

• +30% average improvement in AI search visibility across client base

• Strong gains across AI-specific metrics: share of voice, mention and citation rates, AI-driven referrals

• David vs. Goliath wins: Smaller brands rapidly increasing share of voice against much larger organizations with significantly more resources

Business impact:

• $25k MRR built through Searchable partnership

• $1.1M in 2026 pipeline from AI search service line

• Transformed AI search from experimental to structured service line — now a core, scalable offering

The shift from fragmented tools to integrated platform means more optimizations delivered, faster learning cycles, and more consistent client results. Blackbird can now scale delivery without compromising quality.

"It's been fascinating to see smaller brands winning in AI search and rapidly increasing their share of voice against much larger organizations with significantly more resources. A real David vs Goliath moment."

Key Results

170

hours saved in 30 days across research, content, and optimization

50%

faster from insight to implementation

+30%

average AI search visibility improvement for clients

$25k

MRR / $1.1M pipeline from AI search service line

5

Building a serious business in AI search

Beyond the time savings and visibility improvements, Searchable fundamentally changed what Blackbird could offer as a business.

The platform transformed AI search from an emerging, experimental channel into a structured, scalable service line. By customizing their services around the Searchable workflow, Blackbird can now deliver consistent results across multiple clients without the operational overhead that previously limited growth.

The unlimited domain offering for agencies means they can take on new clients without worrying about platform limitations or ballooning costs. Combined with the rapid pace of new capabilities being added to the platform, Blackbird has confidence they can scale alongside Searchable as the industry evolves.

For agencies looking to build a serious practice in AI search — not just dabble or experiment — Searchable provides the infrastructure to move faster, scale workloads across a large client base, and deliver the consistent results that support premium positioning.

The proof is in Blackbird's growth: from fragmented workflows and operational bottlenecks to $25k MRR and over $1M in pipeline, all built on a foundation of systematized AI search delivery.

“Searchable gave us the operating system we needed to turn AI search visibility into a real growth lever for our clients. With our 90-day optimization sprints, we've seen +30% in visibility, and it's now a foundational part of how Blackbird operates.”

Chris Grimsey

Founder

Chris Grimsey

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